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delivery information

How long does it take to process my order? Product page indicating.
Can I change or cancel an order? Once an order has been placed, we would be happy to change your shipping address or shipping method. Because of our automated process some changes are not possible, but we are happy to help in the creation of a replacement order.

Can I return or exchange what I ordered?

The happiness of our customers is extremely important to us. Each and every fabric-custom.com order is custom printed for the individual who orders it, which means that we cannot re-stock and re-sell material that is returned to us. If you receive a flawed or damaged order, we are always willing to replace or refund it. If you wish to return an order for some other reason, please know that we are happy to work with you on a case by case basis to make sure you're not stuck with fabric that you cannot use and don't absolutely love.

How much is shipping?

We calculate shipping by adding up the weight of your order, not the yardage or feet. The easiest way to calculate shipping is to add your desired products to your cart, select your country and click “Estimate Shipping”.shipping DHL ect: First heavy 500g $15-30usd,Renewal weighs 500g $3-8usd,achieve time 7-15 days.

China Post: First heavy 100g $4usd,Renewal weighs 100g $4usd,achieve time 15 - 60 days.
The above price and arrive time varies depending on country , Powder liquid shipping exception . Big order advice sea transportation 

After the we ships your order , a tracking number will appear. You can track your

order on shipping company's website with the tracking number provided.  

Title and risk of loss for all Products ordered by you shall pass to you on fabric-custom.com’s shipment to the shipping carrier. You shall be responsible for payment of all shipping, insurance, customs charges and other transportation costs for shipment of Products ordered by you through the Site, unless otherwise stated on the Site or agreed by fabric-custom.com (such as through a special offer).

Customs fees:Order 200 yards inside, In most time, the buyer need not pay any customs. We will declare it as a sample and a low value to avoid the tax. But sometimes In some countries, the customs officer maybe strict. We dont accountable any customs fee.

Customs & import taxes

Orders may need to clear customs in your country.
Please check if your order will incur additional import duties, taxes or other customs related charges.
Import duties, taxes or other customs charges will be collected by the shipping company upon delivery.
Suppliers are not responsible for delays caused by the customs department in your country.
Additional costs or delays may occur during international trade. We sincerely hope that you do not use

additional import costs or customs clearance delays as a reason for requesting refunds or leaving negative feedback.


delivery information